Your privacy matters to us. This Privacy Policy explains how 8aceotp collects, uses, stores, and protects your personal information when you use our platform in the Philippines.
📅 Last Updated: January 1, 2026We take data privacy seriously. Here's a quick overview of the key principles that guide how 8aceotp handles your personal information.
All data transmitted between your device and the 8aceotp platform is protected using industry-standard SSL/TLS encryption. Your personal and financial information is stored in secured, access-controlled environments.
8aceotp processes your personal data in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and the regulations issued by the National Privacy Commission (NPC).
8aceotp does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is only shared with trusted service providers and regulatory bodies as required by law.
As a data subject under Philippine law, you have the right to access, correct, and request deletion of your personal data held by 8aceotp. We make it easy to exercise these rights through our support team.
8aceotp uses cookies and similar technologies to improve your experience on the platform. We are transparent about what we collect and give you control over non-essential cookies where applicable.
We write our Privacy Policy in plain, understandable language so every Filipino player — whether from Manila, Cebu, Davao, or anywhere else — can clearly understand how their data is handled.
Welcome to the 8aceotp Privacy Policy. This document explains how 8aceotp ("we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you" or "your") who access or use the 8aceotp online gaming platform (the "Platform").
8aceotp is committed to protecting your privacy and ensuring that your personal data is handled in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines (the "DPA"), and the implementing rules and regulations issued by the National Privacy Commission (NPC).
By registering on, accessing, or using the 8aceotp Platform, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, you must immediately cease all use of the Platform.
Important: This Privacy Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy. Together, these documents form the complete legal framework governing your use of 8aceotp.
This Privacy Policy applies to all users of the 8aceotp Platform, including visitors who browse the site without registering, registered members who create accounts, and any other persons who interact with our services in any capacity.
8aceotp collects various types of personal information from users in order to provide, maintain, and improve our services. The categories of personal data we collect include:
2.1 Registration and Account Information. When you create an account on 8aceotp, we collect the following information:
2.2 Identity Verification (KYC) Information. To comply with anti-money laundering (AML) regulations and responsible gaming requirements, we collect:
2.3 Financial and Transaction Information. When you deposit or withdraw funds, we collect:
2.4 Gaming Activity Data. We automatically collect information about your use of the Platform, including:
2.5 Technical and Device Information. When you access the Platform, we automatically collect:
2.6 Communications and Support Data. When you contact our customer support team, we collect:
Note: 8aceotp does not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete that information and close the associated account.
8aceotp collects personal data through the following methods:
3.1 Information You Provide Directly. Most of the personal data we hold is provided directly by you when you:
3.2 Information Collected Automatically. When you use the 8aceotp Platform, certain information is collected automatically through:
3.3 Information from Third Parties. In certain circumstances, we may receive personal data about you from third-party sources, including:
All third-party data sources are carefully vetted to ensure they handle personal data in accordance with applicable privacy laws and industry best practices.
8aceotp uses the personal data we collect for the following purposes:
4.1 Account Management and Service Provision. We use your data to:
4.2 Regulatory Compliance and Legal Obligations. We process your data to:
4.3 Customer Support and Communication. We use your contact information to:
4.4 Marketing and Promotions (with your consent). If you have opted in to receive marketing communications, we may use your data to:
You can opt out of marketing communications at any time by adjusting your account preferences or clicking the unsubscribe link in any promotional email.
4.5 Platform Improvement and Analytics. We analyze usage data to:
4.6 Security and Fraud Prevention. We process your data to:
Legitimate Interests: Some of the purposes listed above are based on our legitimate business interests in operating a secure, compliant, and user-friendly gaming platform. Where we rely on legitimate interests, we have carefully balanced these interests against your privacy rights and have implemented appropriate safeguards.
Under the Data Privacy Act of 2012, 8aceotp must have a lawful basis for processing your personal data. We rely on the following legal grounds:
5.1 Consent. In certain cases, we process your personal data based on your explicit consent. For example:
You have the right to withdraw your consent at any time by contacting our support team or adjusting your account settings. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
5.2 Contractual Necessity. We process your data when it is necessary to perform our contract with you (the Terms & Conditions you agreed to when registering). This includes:
Without this data, we would be unable to provide the 8aceotp services you have requested.
5.3 Legal Obligation. We process your data to comply with legal and regulatory requirements, including:
5.4 Legitimate Interests. We process certain data based on our legitimate business interests, provided these interests do not override your fundamental rights and freedoms. Legitimate interests include:
We have conducted a careful balancing test to ensure that our legitimate interests do not unduly infringe on your privacy rights.
8aceotp does not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, we may share your data with the following categories of recipients in order to operate the Platform and comply with legal obligations:
6.1 Service Providers and Business Partners. We share data with trusted third-party service providers who assist us in operating the Platform, including:
All service providers are contractually obligated to handle your data securely and only for the purposes we specify. They are prohibited from using your data for their own purposes.
6.2 Regulatory Authorities and Law Enforcement. We may disclose your personal data to:
6.3 Business Transfers. In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the acquiring entity. We will notify you of any such change in ownership and provide you with choices regarding your data.
6.4 With Your Consent. We may share your data with other third parties if you have given us explicit consent to do so.
International Transfers: Some of our service providers may be located outside the Philippines. When we transfer data internationally, we ensure that appropriate safeguards are in place, such as standard contractual clauses, to protect your data in accordance with Philippine privacy law.
8aceotp retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
7.1 Active Accounts. While your account is active, we retain all account data, transaction history, and gaming activity records to provide ongoing services and comply with regulatory requirements.
7.2 Closed Accounts. If you close your account, we will retain certain data for the following periods:
7.3 Legal Holds. If your data is subject to a legal hold, regulatory investigation, or ongoing dispute, we will retain the relevant data until the matter is resolved, even if this extends beyond the standard retention periods.
7.4 Anonymized Data. After the applicable retention period, we may anonymize your data (removing all personally identifiable information) and retain it indefinitely for statistical analysis and research purposes. Anonymized data cannot be used to identify you and is not subject to data protection laws.
Right to Erasure: You have the right to request deletion of your personal data in certain circumstances (see Section 9: Your Rights). However, this right is subject to our legal obligations to retain certain records for regulatory and compliance purposes.
8aceotp takes the security of your personal data very seriously. We have implemented a comprehensive set of technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
8.1 Technical Security Measures. Our security infrastructure includes:
8.2 Organizational Security Measures. We have implemented strict internal policies and procedures, including:
8.3 Your Role in Security. While we take extensive measures to protect your data, you also play an important role in keeping your account secure:
8.4 Data Breach Notification. In the unlikely event of a data breach that poses a risk to your rights and freedoms, 8aceotp will notify you and the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, as required by the Data Privacy Act of 2012.
No System is 100% Secure: While we implement industry-leading security measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 8aceotp:
9.1 Right to Be Informed. You have the right to be informed about the collection and processing of your personal data. This Privacy Policy serves as our primary means of informing you about our data practices.
9.2 Right to Access. You have the right to request access to the personal data we hold about you. You can view much of your account data directly through your 8aceotp account dashboard. For additional information, contact our support team.
9.3 Right to Rectification. If any of your personal data is inaccurate or incomplete, you have the right to request that we correct or update it. You can update most account information directly through your account settings. For changes to verified identity information, contact our support team.
9.4 Right to Erasure (Right to Be Forgotten). You have the right to request deletion of your personal data in certain circumstances, such as:
Please note that this right is not absolute. We may be required to retain certain data to comply with legal obligations (e.g., AML record-keeping requirements) or to establish, exercise, or defend legal claims.
9.5 Right to Object. You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. If you object to marketing, we will stop processing your data for that purpose immediately.
9.6 Right to Data Portability. You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller. This right applies to data you have provided to us based on consent or contract.
9.7 Right to Withdraw Consent. Where we process your data based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing before the withdrawal.
9.8 Right to Lodge a Complaint. If you believe that 8aceotp has violated your privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Contact details for the NPC can be found at privacy.gov.ph.
How to Exercise Your Rights: To exercise any of the rights listed above, please contact our Data Protection Officer at [email protected] or through our customer support channels. We will respond to your request within fifteen (15) days, as required by the Data Privacy Act. In some cases, we may need to verify your identity before processing your request.
8aceotp uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content.
10.1 What Are Cookies? Cookies are small text files that are stored on your device when you visit a website. They allow the website to recognize your device and remember certain information about your preferences and activity.
10.2 Types of Cookies We Use. 8aceotp uses the following categories of cookies:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for the Platform to function properly. These cookies enable core features such as account login, session management, and security. | Session or up to 1 year |
| Performance Cookies | Collect information about how you use the Platform (e.g., pages visited, time spent, errors encountered) to help us improve performance. | Up to 2 years |
| Functionality Cookies | Remember your preferences (e.g., language, display settings) to provide a more personalized experience. | Up to 1 year |
| Marketing Cookies | Track your activity across websites to deliver targeted advertising and measure the effectiveness of marketing campaigns. These cookies are only used if you have consented. | Up to 2 years |
10.3 Third-Party Cookies. Some cookies on the 8aceotp Platform are set by third-party service providers, such as analytics platforms (e.g., Google Analytics) and payment processors. These third parties have their own privacy policies governing the use of cookies.
10.4 Managing Cookies. You can control and manage cookies through your browser settings. Most browsers allow you to:
Please note that blocking essential cookies may prevent you from using certain features of the Platform, such as logging in to your account.
10.5 Other Tracking Technologies. In addition to cookies, we may use web beacons (also known as pixel tags) and similar technologies to track user activity and measure the effectiveness of email campaigns.
The 8aceotp Platform may contain links to third-party websites, services, or resources that are not owned or controlled by 8aceotp. This Privacy Policy applies only to the 8aceotp Platform and does not cover the privacy practices of any third-party sites.
When you click on a third-party link and leave the 8aceotp Platform, you are subject to the privacy policy and terms of service of that third-party site. We encourage you to read the privacy policies of any third-party sites you visit.
8aceotp is not responsible for the content, privacy practices, or security of third-party websites. We do not endorse or make any representations about third-party sites, and we are not liable for any loss or damage that may arise from your use of them.
Payment Processor Links: When you make a deposit or withdrawal using GCash, PayMaya, or online banking, you may be redirected to the payment processor's website or app. These transactions are governed by the payment processor's privacy policy and terms of service, not by this Privacy Policy.
8aceotp is strictly intended for individuals who are at least twenty-one (21) years of age. We do not knowingly collect, use, or disclose personal information from individuals under the age of 21.
If you are under 21 years of age, you are prohibited from registering for an account, accessing the Platform, or using any of our services. By using the 8aceotp Platform, you represent and warrant that you are at least 21 years old.
If we become aware that we have inadvertently collected personal data from an individual under the age of 21, we will take immediate steps to:
If you are a parent or guardian and you believe that your child has provided personal information to 8aceotp, please contact us immediately at [email protected] so that we can take appropriate action.
Age Verification: 8aceotp employs robust age verification measures, including identity document checks, to ensure that all users meet the minimum age requirement. We take our responsibility to prevent underage gambling very seriously and continuously improve our verification processes.
8aceotp reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make changes, we will update the "Last Updated" date at the top of this page.
13.1 Notification of Material Changes. If we make material changes to this Privacy Policy that significantly affect how we collect, use, or disclose your personal data, we will notify you by:
Material changes will take effect thirty (30) days after notification, unless a shorter period is required by law.
13.2 Non-Material Changes. Minor updates, clarifications, or administrative changes that do not materially affect your rights will take effect immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
13.3 Continued Use Constitutes Acceptance. Your continued use of the 8aceotp Platform after any changes to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you must stop using the Platform and may request closure of your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or how 8aceotp handles your personal data, please contact us using the following methods:
Data Protection Officer:
Email:
Customer Support Team:
Email:
Live Chat: Available 24/7 through the 8aceotp Platform
Mailing Address:
8aceotp Data Protection Office
Makati City, Metro Manila
Philippines
We will respond to all inquiries and requests within fifteen (15) days, as required by the Data Privacy Act of 2012. In some cases, we may need to verify your identity before processing your request to protect your privacy and security.
National Privacy Commission (NPC):
If you believe that 8aceotp has violated your privacy rights under the Data Privacy Act, you may file a complaint with the National Privacy Commission of the Philippines. Visit privacy.gov.ph for more information.
Join thousands of Filipino players enjoying secure, fair, and exciting online gaming. Your privacy is protected every step of the way.